Trustedoctor
— Cookie Policy

Last modified: 1 August 2024

Our website www.trustedoctor.com and any other Trustedoctor owned or controlled websites and their respective sub-domains (the “Website”) and the Trustedoctor mobile application software (the “App”) use cookies to distinguish you from other users. This helps us to provide you with a good experience when you visit the Website/App and also allows us to improve them.

A cookie is a small file of letters and numbers that we store on your browser or elsewhere on your device (computer, mobile phone, tablet or other electronic device) if you agree. Cookies contain information about your device or surfing behaviour that allows us to identify your device helps make navigating and interacting with the Website/App more efficient and meaningful to you.

All cookies have expiry dates that determine how long they stay on your browser or device. We use both session cookies (temporary cookies that expire after a particular session) and persistent cookies (that stay on your device for a set period of time or until you manually delete them). We use only essential cookies either by trustedoctor.com or by google.com or intercom.com that are our only two third-party providers. Each cookie mentioned below in the table is required for the system to function properly. Users are not able to opt out from essential cookies. The social media buttons and/or plugins that you see on the Website can redirect you to other sites but these buttons do not set cookies.

List of all cookies

Cookies may generate a unique id, but Trustedoctor will not combine this id with personal data identifiers.

Likewise, the Cookies installed by third parties indicated in the Privacy Panel, will be treated for the purposes indicated in their respective privacy policies that you can access in the Privacy Panel.

The use of non-technical or essential cookies, such as the analytics used by Google Analytics, are legitimized by the consent of the Trustedoctor user, expressly given by accepting their use on the Trustedoctor website; Being able in a any case, to revoke said consent or to oppose the treatment through the different mechanisms enabled in the Privacy Panel or others described in this policy.

The user can accept and reject the use of all cookies or accept and partially reject them through the Privacy Panel. If the user saves the setting in the Privacy panel setting without having selected anu cookies, it will be understood that they reject the use of all non-essential cookies. You must bear in mind that, since the unique identifiers do not allow the identification on the User, the rights of access, rectification, limitation and portability recognized in the data protection regulation will not be applicable, unless the User is able to provide additional information that allows you to link your identity with cookies.

If you consider that our rights have been infringed, you can file a claim with the Spanish Data Protection Agency or with our Data Protection Officer [email protected].

Privacy Panel

In our Privacy Panel you can accept or reject the use of cookies, as well as obtain information related to them (guest identification, duration, origin, category and a brief description). To access the Privacy Panel you can do it here:

International Data Transfer

You can find out about data transfers to third countries that, where appropriate, are carried out by the third parties indicated in this Cookies Policy in their corresponding policies (see the links provided in the third-party cookies section),

Do we use cookies in different sites?

Yes, we provide information about cookies on each site. Also, we inform you that our sites under social networks may use cookies which are not managed by us. Please read the use our social network providers do of cookies before access to them:

How can you control cookies?

Cookies can be controlled by your web browser settings. Whether our cookies are used will depend on your browser settings, so you are in control. To find out how to see what cookies have been set and how to manage and delete them, please use the following links:

Please be aware that by blocking all cookies you may not be able to access or use all the features of our website and you will not receive a personalised service. For more information about cookies and deleting or blocking them, please visit: www.aboutcookies.org

Need more information?

If you have any questions about the way we use cookies, you can contact our general customer services team at: [email protected] or our Data Protection Officer at: [email protected].

Amendments o updates to this Policy

This Cookie Policy may be changed at any time without prior notice due to updates or legislative changes. We will try to inform about any change made to this policy so user can provide prior consent to it but we recommend you to verify this policy periodically. The use of this Site after the changes implies your acceptance of this policy.