Hospitals & Healthcare institutions
If you're a healthcare institution or intermediary, E-link hospital allows you to save time and work smart when handling enquiries. It is your personal virtual conduit to curated, and well presented enquiries that allows you to respond, monetize and action in a convenient, flexible and meaningful way.
Effective patient flow starts well before the patient even steps close to the hospital, but managing an endless stream of enquires, whilst reducing inefficiencies and improving consumer experience are complex challenges that few healthcare institutions have solved.
E-link hospital is a plug and play enquiry management tool that allows admission center staff (& physicians) to quickly, efficiently and effectively manage inquiries in a more profitable and meaningful way.
By studying enquiry management procedures and consumer experience, we’ve been able to increase efficiency and uncover hidden capacity and, as a result, generate more visit revenue, cut expenses and improve patient satisfaction.
Enquiries are structured and curated in a secure cloud outside your eco-system with simple one-click access.
Drag and drop file upload makes it easy for patients to provide appropriate information when making a new enquiry.
Integrated DICOM & document viewer making it super convenient and easy to use.
Review, consult and respond from one platform. Integrated virtual technology improves enquiry conversion rates.
Direct payment to you or your institution. Online payment and appointment scheduling functions are included too.
Plug and play and agnostic to existing systems, means you can be up and running in just a few clicks!
Why we think you'll like us?
In the same way PayPal made it easier for consumers and retailers to manage on-line payments, E-link makes it easier for patients and providers to handle enquiries. Improving your enquiry conversion rate by as little as 10%, could have a significantly positive impact on your organization.
We actually think we could do much better than that! E-link hospital is easy to set up and simple to use. You can configure enquiry flow to suit your internal process and can quickly add new links to new departments, admission centers, partners etc.
The integrated video conferencing function also opens up several revenue generating possibilities, whilst continuously improving patient value and experience.
Email and telephone are great for connecting with friends, but not so great for receiving new enquires. Worse still, if a patient sends scans you'll be waiting for the local courier to hand deliver them.
Avoid getting buried in an avalanche of email and reduce the estimated $750k of lost revenue per year per doctor due to poor enquiry management
Virtual consultations help to create long term doctor - patient relationships, which may be associated with better patient outcomes.
Sometimes you receive an enquiry that requires additional input from a colleague or is just not right for you. You need to be able to collaborate with any doctor, anywhere, easily and conveniently.
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